OPERATIONS CONSULTANCY FOR FOUNDER-LED SERVICE BUSINESSES.
Your business is growing.
Running it should not keep getting harder.
I help founder-led service businesses improve how their people, projects and systems work together, so the business can run more effectively as it grows.
The work is good. The business behind it feels harder than it should.
Clients are being looked after. The team is busy. Revenue may be growing.
There is no single dramatic crisis.
But underneath the day-to-day delivery, you can feel the friction.
Priorities shift, but the knock-on effects are not always clear
Projects move forward, although visibility and ownership can be patchy
Capable people still wait for decisions, clarification or information
Processes have evolved quickly and now rely on workarounds or memory
Important improvements keep losing out to urgent client work
You know the business could operate better, but it is difficult to see where to start
These issues are rarely isolated. A project problem may really be an ownership problem.
A systems problem may be a decision problem.
Adding another tool or meeting before understanding the cause often creates more activity, not better operations.
An operating model that supports the business you are becoming.
I work with you to improve the practical decisions behind the operation: how work is prioritised, who owns it, how the team works together and how information moves through the business.
That might mean clarifying responsibilities, improving an internal process, creating a better planning rhythm, strengthening team communication or making your systems easier to use. We focus on what matters most and keep the work practical.
People
Roles, ownership, communication, capacity and decision-making
Projects
Priorities, planning, visibility, dependencies and follow-through
Systems
Processes, tools, information, documentation and operating rhythms
Hey, I’m Christina.
For more than a decade in complex corporate environments, I’ve been trusted to recover critical projects, mobilise new teams, design operating models and turn ambitious strategies into work that gets delivered.
Now I bring that experience to service businesses where growth, a busy team or changing priorities have made the operation harder to manage through memory and goodwill alone.
Two ways to work together:
Ops Diagnostic
Understand what is creating operational friction across People, Projects and Systems. You leave with a clear diagnosis, three core priorities and a practical 90-day roadmap.
Flexible Ops Consulting
Get practical monthly support across the priorities that will make the business work better. That may include team ways of working, process improvement, project coordination, systems, documentation or operational planning.
What is getting harder as you grow ?
Tell me what is happening in your business. In a short 20-minute conversation, we will explore where support could make the greatest difference.